Privacy Policy

Effective Date: 26 February 2025

Buildspace, a seisser.tech GmbH brand ("we," "us," or "our"), is committed to protecting your personal data in accordance with the GDPR. This Privacy Policy explains how we collect, store, and process your information when you use our Services—including our build‑on‑demand service and any hosted Solutions—available via https://www.usebuildspace.com or other channels.

If you do not agree with our policies and practices, please do not use our Services. For any questions, please contact us at [email protected].

1. Data Controller

This Policy applies to activities by:

seisser.tech GmbH Brunnenstr. 23, 40223, Düsseldorf Amtsgericht Düsseldorf HRB 103046 Legal representative: Dominik Seisser Email: [email protected]

2. Purpose of Data Collection

We collect and use your data for the following purposes or as otherwise explained in our privacy policy or by any communication by us:

  • Service Provision: To provide and manage our services.
  • Payment Processing: To process payments securely via Stripe.
  • User Management: To maintain user accounts and profiles.
  • Marketing: To send you information about our products and services.
  • Product Improvement: To analyze usage data to improve our services.
  • Communication: To communicate with you about our services.
  • Security: To prevent fraud and secure our services.
  • Legal Compliance: To comply with our legal obligations.

3. What Data We Collect

We collect and process the following data:

  • Personal Identification Information: Name, business information, email address, phone number.
  • Payment Information: Processed securely through Stripe.
  • User Data: Usernames, passwords, user photos.
  • Communication Data: Emails, messages, and video call recordings.
  • Usage Data: Information on how you use our website and services including any information you provide when you submit content

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legitimate Interests: For our legitimate business interests, such as improving our services and marketing.
  • Consent: Where you have given explicit consent for specific purposes.
  • Legal Obligations: To comply with legal requirements.

5. Data Sharing

Your data may be shared with third‑party service providers (e.g., Stripe, Microsoft Azure, ConvertKit) and with legal authorities as required by law. Cross‑border transfers to third countries (including the USA) are based on safeguards such as the EU Standard Contractual Clauses.

6. Data Security and Retention

We implement technical and organizational measures to protect your data from unauthorized access or disclosure. We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Under the GDPR, you have rights including access, correction, deletion, restriction, data portability, and objection to processing. You may also withdraw consent at any time. For any rights or questions, please contact [email protected].

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the Effective Date and posting the revised policy on our website.